Legal
Privacy Policy
Last updated: January 15, 2025
Our commitment to privacy
At Absterco LLC (“Absterco,” “we,” “our,” or “us”), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Absterco Ops website or request our operational audit services.
Absterco Ops is a specialised offering focused on margin and operational clarity for Australian mid-market companies. This policy applies to information collected through this site and related audit engagement communications.
Information we collect
Information you provide
We may collect personal information you voluntarily provide when you:
- Submit an audit booking request through our form
- Contact us by email at ops@absterco.com
- Participate in a discovery or audit call
- Correspond with us about our services
This may include your name, work email, company name, approximate annual revenue range, and any optional context you share about operational concerns.
Automatically collected information
When you visit our website, we may automatically collect limited technical information such as IP address, browser type, operating system, referring URLs, and pages visited. We use this to maintain site security and improve performance.
How we use your information
We use the information we collect to:
- Respond to audit booking requests and schedule your call
- Deliver read-only operational audit findings and related communications
- Improve our website and service delivery
- Comply with legal obligations
- Protect our rights and prevent fraud or misuse
We do not use audit form submissions for unrelated marketing without your consent.
Information sharing and disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below. We may share information with:
- Service providers who assist in hosting, email delivery, and business operations
- Legal authorities when required by law or to protect our rights
- Professional advisers bound by confidentiality obligations
Data security and hosting
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
Absterco Ops engineering and infrastructure for Australian clients is hosted in AWS's Sydney region where applicable. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your rights
Depending on your location, you may have rights regarding your personal information, including:
- Access to the personal information we hold about you
- Correction of inaccurate information
- Deletion of your personal information, subject to legal retention requirements
- Restriction or objection to certain processing
- Data portability where applicable
Australian residents may also have rights under the Privacy Act 1988 (Cth). To exercise your rights, contact us using the details below.
Cookies and tracking
This site may use essential cookies required for basic functionality. If analytics or additional tracking is enabled in future, we will request your consent where required by law and provide clear controls.
For broader information about how Absterco handles cookies across its properties, see the main Absterco Privacy Policy.
International data transfers
As a globally distributed company with operations in the United States and Sri Lanka, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers consistent with applicable law.
Changes to this policy
We may update this Privacy Policy from time to time. We will post changes on this page and update the “Last updated” date. Material changes may also be communicated by email where appropriate.
Contact us
If you have questions about this Privacy Policy or our privacy practices, contact us:
- Email: privacy@absterco.com
- Ops enquiries: ops@absterco.com
- Absterco LLC, United States